 | Are the tests in English? |
 | Yes the Chinese Authorities give you the option to take the exam in English. That said, occasionally some of the questions are poorly translated from Chinese into English, leading to a bit of ambiguity. Our exam prep app questions emulate the sometimes stilted English language that you will encounter in the actual test. |
| I heard the authorities just updated their questions. Do you have the 'new' questions? |
| Yes! Our apps now have all or essentially all of the new questions. These include heavy new emphasis on tricky regulatory questions. |
| Do you include all possible quesitons? |
| While strictly speaking nobody can guarantee that they have all of the questions, and chances are that you will see some new things that the authorities have capriciously put in there out of the blue, we believe that our prep is far superior to others out there since we uniquely have the new questions, in English that are now in use. Because we had to translate some of these from Chinese, our translated questions will likely vary slightly from the official translations, but our users can typically expect to see very familiar questions on their actual test, including answer choices and correct answers very very similar to if not exactly like in our app. |
| I heard you can just study using a prep book. |
| That's old information that no longer holds true. When the questions were updated to make the test harder, most prep books and websites became instantly obsolete. |
| I heard you can just study using a prep book. |
| That's old information that no longer holds true. When the questions were updated to make the test harder, most prep books and websites became instantly obsolete. |
| I am Chinese citizen - can I use your prep? |
| As far as we know, Chinese citizens also have the option to take the test in English, so, yes, we think so (though you might want to double check with the authorities). |
| Please describe the purchase process (PC). |
| Our PC software is sold on a "try before you buy" basis. This means that you are free to download the software from our website, install it on your PC, and try it out. Before you register (purchase) it, however, the software will be locked in a demo mode in which only 5% of the questions are available. This will be enough to let you get a feel for the software, but not enough to actually prepare you in any serious way for your test. To unlock the rest of the content, you can visit the order page to complete the order process. When your payment has been made, an unlock keycode will be sent to you via e-mail. You enter this unlock keycode into the software to unlock the full content the test banks of your choice. Thank you for your understanding that due to the nature of the electronic sales process and because the software is available on a try before you buy basis, once the purchase has been made, it is not reversible. |
| Please describe the purchase process (iPhone/iPad, Mac, and/or Android). |
| Each of these app versions is available for direct purchase via the official app store / market for that device. Use the links above to go directly to the app pages in the various app stores. |
| How long is my purchase good for? |
| Your purchase is, in essence, good for life. Furthermore, we allow you to update the app to the newest available version, FREE, at any time. This is of course not a guarantee that 100 years from now we will still be updating the software, but it does say that whenever we do, you will have access to it. To wit, we have users who have been using our GroundSchool FAA (USA) software for more than a decade now with free updates since their original purchase. However, there is a catch: when you purchase this software, it is for your own, personal use only. You may NOT share this with friends, coworkers, etc. Please direct such people to purchase their own copy! We hope that you find this tradeoff to be fair - in exchange for free upgrades and no set time limit, you agree not to share this software inappropriately. Free upgrades means that in the future you can use this software to review or brush up. |
| What is the price in my local currency? |
| The prices for our apps are listed in US Dollars (USD). As you go through the order process, you will see in a later screen the actual total price displayed in your local currency. Yon can pay in (almost) any currency you'd like. |
| Can I order by Phone, Cheque, PayPal, etc? |
| We offer a wide range of purchase options in your choice of currencies. The Digital River order system allows for a large number of ways to order. To order, for example, by phone, just start the order process online. Then, when you get to the payment stage, it will ask you about payment method - here you will see the full list of choices. |
| Do I have to be online to use the app? |
| No, you don't. An Internet connection is only reequired for initial download of the app and to get updates. So, for example, you can use it to study while sitting in a passenger seat of an airline flight without an Internet connection no problem. |
If you have any further questions we are happy to help you via our online helpdesk.
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